Why Bots Are the Next Big Frontier for Agencies

Posted from: http://blog.hubspot.com/marketing/bots-major-growth-opportunity-agencies

 

Sixteen years ago, I was the founder and CEO of ActiveBuddy, the first commercial bot — or chatbot — company. Our uber human natural language bot SmarterChild grew to having over 20 million users across the AOL and Microsoft Instant Messaging networks.

There is a very good chance that you had one of our bots in your Buddy List.

SmarterChild proved that people liked having a conversation with a smart, opinionated computer. ActiveBuddy also built bots for commercial clients including Radiohead, Intel, Keebler, Microsoft, Comcast and Austin Powers.

We had a great run. But, we were way too early and eventually sol… Read More