Customer ratings and revaluations have become a critical brand marketing tool. In fact, 88% of consumers now rely online refreshes as much as personal recommendations, and 95% say that online reviews influence their buying decisions.
But how do you turn client evaluates into patron insights? And how are you able apply those insights to your overall marketing strategy to improve reputation and create a compelling customer experience that body-builds label allegiance?
Join our data science and review management professionals this Thursday as they establish you how to identify and use customer sentiment at scale to make improvements to both the in-store and online event. You’ll learn 😛 TAGEND
Techniques to leverage long-tail reviews into investigation best practices.Tips to analyze review sentiment at flake in order to identify in-store concerns at the national or local level.How AI can estimate refresh utterances, words and sentiment to improve marketing effectiveness.
Register now for “From Customer Review to Customer Insight: Best Practice in AI and Sentiment Analysis, ” produced by Digital Marketing Depot and sponsored by Chatmeter.
Read more: marketingland.com.